Terms & Conditions

Last updated: [DATE — set on launch]

Draft placeholder — This entire page is unreviewed placeholder copy. It must be replaced with a solicitor-reviewed document before the site goes live.

1. Introduction

Placeholder: these terms govern the sale of goods through this website. Insert the trading entity, contact details, and how these terms may be updated.

2. Orders & contract formation

Placeholder: describe when a contract is formed, order acceptance, and the right to decline orders.

3. Pricing & payment

Placeholder: prices include VAT where applicable; payment is taken securely via Stripe. Describe pricing-error handling.

4. Delivery

Placeholder: delivery timescales, carriers, and risk/title passing to the customer.

5. Cancellation & returns

Placeholder: cross-reference the Refund & Cancellation Policy, including the statutory 14-day cancellation right under the Consumer Contracts Regulations 2013 and the hygiene exemption for opened cosmetics.

6. Liability

Placeholder: liability limitations that do not exclude statutory consumer rights or liability for death/personal injury caused by negligence.

7. Governing law

Placeholder: these terms are governed by the laws of England and Wales (confirm jurisdiction).